What happens when salesmen ‘talk to the manager’?

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We have all been there. You are at the car dealer and negotiate with the seller. As you come close to a deal, they say they should appear to speak with their leader.

But do they really? Or do they just talk about their weekend while holding you at the pub? A user at Q & A site Quora asked the question and kicked a tough debate.

According to a respondent, the old "talk to the manager" routine is just a tired old sales pressure. "LOL, big question! The answer is no," wrote consultant Daniel Pearl.

"There is a popular technique in sales that has been mastered by the automated sales industry, called" higher authority "close.

" Simply puts the seller asking the prospect of an obligation to do business in return for a price (or other trading items), as they already know they can get. So, even if there are times, they really need approval from a leader, it's mostly a technique. "

According to Pearl, the way to master the technique is to tell the potential customer," I would need approval at your request, but I hesitate to ask for such a large concession unless you are sure that there is no There are other obstacles to move on.

"If my manager approves of this, are you prepared to proceed immediately? If not, let's discuss other obstacles before I go to my manager with this request so I do not get eggs on my face by get his approval and then to tell him you were just curious. "

Software seller Doug Wampler had a slightly different take. "Many sellers get certain price parameters, and many times the buyer asks what the seller can provide without further approval," he wrote.

"This is often known and abused by clever buyers who will not take any offers until they come to a leader so it has become an inaccurate tactic to signal to the potential buyer that the sales representative has fought for the best price without doing it.

"So the answer to your question is" no, it's not always real, but not always spinning. " "

Other disagreed, however, claimed that the manager's approval was always needed." As a product specialist for Volkswagen, I can give a real world of knowledge about this, "wrote Elliott Moos.

" The short answer is yes, we are always talking to a manager. Leaders have the entire decision-making authority in the dealers when it comes to speech and speech. Our job is to ask hypothetical questions and be the first, second, third and fourth "no".

"When you buy a new car, it's important to know that the internet essentially destroyed every effort to make really good car deals. Today, it's more about hundreds of dollars than thousands and even in a desperate situation is a big discount on an already discounted price rather rare.

"Long story short – Find the highest dealer for your desired brand that is most local to you and the odds are very, no matter what. "

Former mechanic Doug Scott also claimed that" manager talk "was genuine, but gave a slightly different version." Yes, they do, and with most dealers who now have offices with glass walls, it's too easy to get caught, do not go to the manager, "he wrote.

" That does not mean that they get approval, it actually means the seller goes in and tells the manager what he is planning to do with his commission and maybe a joke or two . They do not discuss your offer.

"And something else to remember, you do not have to make a deposit before the seller goes to the manager. They use that trick to make their story of going to the manager easier to believe."

Quora user Kevin Burke said in the meantime that the speaker's speech was true "to some degree". "Many retailers use what is called a" track "system to sell cars," he wrote.

"The seller runs back and forth between the customer and the sales manager who offers deals and offers and tries to close an agreement. 19659003]" In a case like that, of course, they speak. Other retailers price differently – no retailers are getting caught, some make internet pricing to reduce the hassle, but no car or truck, EVER leaves a dealer or sold without the seller sending it to a sales manager for approval.

"The cars belong to the dealer, not the seller, and the manager must make sure that there is enough money in the market.

" Whether the sales manager and sellers speak, but none of them really work for the buyer. Everyone is paid at gross profit – so the conversation is & # 39; How do we support this deal? & # 39; "

frank.chung@news.com.au

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